Terms & Conditions
All the price tags you can see in the gallery include owners price and “Seller’s Commission”.
Please, take into account that the following expenses are not included:
(a) Packing and shipping the lot and any applicable transit insurance;
(c) Any applicable customs duties, taxes, levies, GST charges and reproduction rights’ fees;
(d) Australian Quarantine Inspection service fees for the goods made with timber
(e) Any restoration or framing agreed in advance with you;
(f) Testing, searches or enquiries relating to any of the Goods, including any examination and report by external experts we find appropriate;
(g) Storage of any property after the sale where appropriate;
(h) Obtaining copyright clearance;
(i) Fees associated with obtaining export clearance, if we agree to undertake this;
(j) Legal expenses including costs of collection from a defaulting Buyer;
(k) Featured advertising of the Goods, other than in the catalogue or general sales advertising;
Before you buy any of the goods you must tell us in writing whether or not you will be liable for GST and other possible tax in connection with the supply of those goods/as a result of the purchasing those goods. If you want "from door to door" delivery, you just need to return the amount we pay as GST to deliver your goods.
When your purchase is very expensive we do "from door to door" delivery using our own couriers for security reasons.
Sometimes goods bought over the Internet from overseas have to be cleared to be finally delivered to you. You may have to pay duty and taxes when it happens.
You need to know that:
* For goods that are equal to or under AUD 1,000, there are no duties, taxes or charges to pay.
* For goods that are more than AUD 1,000, you will need to fill out a special form called an Import Declaration, and pay duties, taxes and charges.
Goods with a value of AUD 1,000 or less
You do not have to pay duty and taxes on goods (excluding tobacco, tobacco products and alcohol) with a value of under AUD 1,000. These are called low value imports.
If these goods arrive in Australia by air or sea cargo, they must have a Self-Assessed Clearance (SAC) Declaration. This will generally be taken care of by the cargo company. There is no charge for this declaration. Goods arriving by post do not require a SAC declaration.
Goods with a value of more than AUD 1,000
To import goods with a value over AUD1000, you need to make an Import Declaration. The import declaration provides information about the goods you are importing.
There is a processing charge for making an Import Declaration. You will also be required to pay the duty and taxes for your goods.
Consider that the date of payment could be the date of money transfer from your bank account to our corporative bank account, not the date of invoice.
Money Back Guarantee, Refund Policy and Returns
If your goods are paid and delivered to you – you have 5 working days to make a decision to leave the goods or to return them.
In case there's a problem with the purchase, the Art Antiques Gallery Money Back Guarantee ensures that buyers receive the item they ordered or get their money back.
Most the Art Antiques Gallery sales go smoothly, but anyway, buyers can use the Art Antiques Gallery Money Back Guarantee when:
* They don't receive an item
* They receive an item that doesn't match the listing description
* They receive a damaged item
If your goods are paid and delivered to you in time, in perfect condition and the goods quality is completely in accordance with the description given in the catalogue but you do not like them and you want your money back then, please, consider the following:
You have to pay for the goods shipping, back to one of the Art Antiques Gallery stores, including insurance, and when we receive our goods back, we return your money back immediately.
We can’t give you Money Back Guarantee when:
* Items damaged during pick-up or shipping or not delivered when the buyer arranges pick-up or shipping of the item (for instance, the buyer arranges freight).
* Items shipped to another address after original delivery.
If for example:
I paid the Customs duty for the goods I imported but I returned them to the supplier because, “I changed my mind”, “they don’t fit”, or “I don’t like them”. Can I get a refund of the duty?
No. Unfortunately, “a change of mind”, “how they fit”, or “simply not liking them”, is not a refund circumstance under the legislation.
However, as an alternative option if you export the imported goods, subject to certain conditions, you may be entitled to return the duty paid.